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+--- Thread: Need advice on car insurance (/showthread.php?tid=1855)
Need advice on car insurance - Lexusboy - 22-09-2017
In that case if they record all calls they will need to have copys of the calls in question if they are refusing insurance.
So either you have to ask for copys or a solicitor.
Need advice on car insurance - steviewevie - 22-09-2017
Because of the potentially very big impact that their refusal to insure you will have in the future, they really *must* be able to prove this thing about you being abusive. Otherwise any call centre operator just having a bad day could put someone down as "abusive", with no proof, and really mess up their future insurance prospects.
I think them telling you that you don't have to tell other insurers (which is wrong IMHO) is just them trying to get out of giving you any proof.
Need advice on car insurance - Saraj - 22-09-2017
Right been in touch with Alan at Financial Ombudsman, he is due to reply to me next coming days for my initial cocnerns.
I have told him about this, and he states he cant investigate and i got to first complain to Directline give them a chance to resolve if they dont then i can highlight it as a new case to FOS. my current complaint has been going on since Jan 09, so would take another year.
To be honest nothing to loose apart from time and stamps for the letters, so im going to write a letter and send it it as a complaint reuqesting evidence and explanation, another long process in the pipeline.
Need advice on car insurance - Saraj - 14-10-2017
well sorted my insurance today
renewed with directline but changed the circumstances, my mums now the main driver of my car, so her as main and me as named driver, with 2 of my accidents declared, the third still hasnt been logged as a claim, i havnt heard from the other driver ethier.
its came out to 900 quid with interest added on top, 160 deposit and 73 per month
much better
Need advice on car insurance - parthiban - 14-10-2017
Not too bad considering then, glad you got it sorted in the end
Need advice on car insurance - Saraj - 14-10-2017
parthiban Not too bad considering then, glad you got it sorted in the end
yh i was expecting double, well would have been in my name, mums happier now as she can drive it, and probally will be doing mostly