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+--- Thread: Web browser problems (/showthread.php?tid=2275)
Web browser problems - steviewevie - 27-10-2017
This is weird. This morning my web brower(s) have started acting up.
I'm running XP, and Internet Explorer wouldn't work if I opened up a second page - it came up with a Data Execution Prevention Error and closed. The first window is fine, but I can't open up a second window or tab. Firefox is fine but Google Chrome doesn't work at all - when I start it up it just hangs, won't go to any web pages.
Tried disabling all IE add-ons and restoring all advanced settings to default - no difference.
I tried System Restore to a checkpoint from yesterday and that failed. I don't hold out a lot of hope that it would help even if it worked though, since I thought it seemed more like DLL problems than just settings.
I removed IE 8 and went back to IE 7. That worked fine. Can't remember if I tried Google Chrome at the time though.
Reinstalled IE 8 via Windows Update - second window/tab still won't open. No DEP errors this time, window just flashes open for a second then closes.
Edit - I also removed and reinstalled Google Chrome, and Google Chrome still won't work.
Any ideas ?
Web browser problems - Dan_Turism0 - 27-10-2017
what anti-virus have you got mate?
Web browser problems - steviewevie - 27-10-2017
AVG Free Edition. Tried disabling the Resident Shield bit and that didn't help. Tried upgrading it from version 8 to version 9, no difference.
Web browser problems - parthiban - 27-10-2017
It must be spyware/malware, I think that's when you get that error message. Have you run any checks?
Web browser problems - steviewevie - 27-10-2017
I haven't run a malware scan because I didn't think that could be it, but I will give it a go.
Tried rebooting in safe mode with networking - same problem.
Tried turning off all startup items and non-MS services via msconfig and rebooting, same problem.
Tried turning off DEP for IE by going into the Advanced Tab on My Computer Properties, same problem.
Web browser problems - Dan_Turism0 - 27-10-2017
exactly my thoughts Parthi.
Download a programme called hijack this CLICKY run the scan and save the report, upload and link mate
Web browser problems - parthiban - 27-10-2017
Everytime I've had a browser problem it's been spyware related, so was just my first thought - it wasn't backed up by any real knowledge
Is that hijack thingy the best tool for spyware nowadays then? Haven't used it before but will do from now on if it's the best one
Web browser problems - steviewevie - 27-10-2017
To be honest, if someone else had reported the same thing to be, I would have suggested malware too. It's only because I'm so careful about what I click on etc, that it didn't actually cross my mind as a possibility myself ! :laugh:
Anyway, I'm running a scan by Malwarebytes at the moment.
Web browser problems - Dan_Turism0 - 27-10-2017
malware bytes is good but I would recommend doing a hijack this scan aswell.
Web browser problems - parthiban - 27-10-2017
Yeah know the feeling, I try to be careful too but still end up with those b***ers on my machine too! :cursing: