Bilt-Hamber - excellent customer service
Bilt-Hamber - excellent customer service
However, when I went to use my Auto-balm, which I hadn't used for a while, it seemed to have gone a bit mouldy, which seemed weird. I had a quick look around and found (on DetailingWorld) others who had the same problem, with Bilt-Hamber (the manufacturers) saying they'd changed the biocide in the product to prevent this.
Anyway, I emailed Bilt-Hamber and told them what I'd found. They apologised and asked me for my address so they could send me a new pot. It arrived the next day.
That's what I call good customer service ! :thumbup1:
![[Image: Sig-enginebay.jpg]](http://i5.photobucket.com/albums/y179/SteveHammatt/Sig-enginebay.jpg)
IS200 Turbo project now just about complete ! See my thread here and leave your comments.
Now running standalone Syvecs ECU and no stock ECU !
steviewevie
27-06-2017, 04:20 AM #1Before I put my newly-refurbed wheels on my car, I was going to put some polish on them to help protect them.
However, when I went to use my Auto-balm, which I hadn't used for a while, it seemed to have gone a bit mouldy, which seemed weird. I had a quick look around and found (on DetailingWorld) others who had the same problem, with Bilt-Hamber (the manufacturers) saying they'd changed the biocide in the product to prevent this.
Anyway, I emailed Bilt-Hamber and told them what I'd found. They apologised and asked me for my address so they could send me a new pot. It arrived the next day.
That's what I call good customer service ! :thumbup1:
IS200 Turbo project now just about complete ! See my thread here and leave your comments.
Now running standalone Syvecs ECU and no stock ECU !
hock:
Lexus IS200 Mods--TTE Supercharger, Tein Superstreet Coilovers & EDFC, 6000K HID Lights, HKS Silent High Power Exhaust, DBA Front Discs, Kenwood DNX9240 Head Unit, 19" Rims, TRD Kit, FIGS Bonnet Struts, Greddy Pillar Pod & Defi Gauges, TTE Red ARBS . And Been To WIM twice
So we could all do this and get some free stuff :ohmy:hock:
Lexus IS200 Mods--TTE Supercharger, Tein Superstreet Coilovers & EDFC, 6000K HID Lights, HKS Silent High Power Exhaust, DBA Front Discs, Kenwood DNX9240 Head Unit, 19" Rims, TRD Kit, FIGS Bonnet Struts, Greddy Pillar Pod & Defi Gauges, TTE Red ARBS . And Been To WIM twice
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