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+--- Thread: Bilt-Hamber - excellent customer service (/showthread.php?tid=870)
Bilt-Hamber - excellent customer service - steviewevie - 27-06-2017
Before I put my newly-refurbed wheels on my car, I was going to put some polish on them to help protect them.
However, when I went to use my Auto-balm, which I hadn't used for a while, it seemed to have gone a bit mouldy, which seemed weird. I had a quick look around and found (on DetailingWorld) others who had the same problem, with Bilt-Hamber (the manufacturers) saying they'd changed the biocide in the product to prevent this.
Anyway, I emailed Bilt-Hamber and told them what I'd found. They apologised and asked me for my address so they could send me a new pot. It arrived the next day.
That's what I call good customer service ! :thumbup1:
Bilt-Hamber - excellent customer service - Lexusboy - 27-06-2017
Now there was me thinking customer service was lost in this country.
Well done Bilt-Hamber:thumbup1:
Bilt-Hamber - excellent customer service - Moley - 27-06-2017
So we could all do this and get some free stuff :ohmy:
hock:
Bilt-Hamber - excellent customer service - Lexusboy - 27-06-2017
These guys are only 15 minutes from my home i may see if we can get a club discount.