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EON giving the lass the run around

EON giving the lass the run around

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Lexuspat
Administrator
6,827
27-10-2018, 11:18 PM
#11
ive been able to change companies farely easily the best thing to do is when u get a letter saying ur in credit and they want to change how much u pay say no

this is the companies way of getting more money out of the customer

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OutlawJapClub Admin Team
Lexuspat
27-10-2018, 11:18 PM #11

ive been able to change companies farely easily the best thing to do is when u get a letter saying ur in credit and they want to change how much u pay say no

this is the companies way of getting more money out of the customer


[Image: FB_IMG_1474048273787_zpsnbfq6a3s.jpg]

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parthiban
Posting Freak
4,925
28-10-2018, 06:30 AM
#12
Of course you have to pay the bill, if you leave the bill will probably be higher than £129 as it'll be based on the final meter reading.

It's not really E.On's fault though is it? You underused for the first period, they dropped the payment and then you used more...........if it's that tight you need to take regular meter readings to ensure it's still on track. Or maintain your monthly payments at a higher level so that they always owe you a repayment and you won't be stuck with a bill you can't afford to pay.

2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
parthiban
28-10-2018, 06:30 AM #12

Of course you have to pay the bill, if you leave the bill will probably be higher than £129 as it'll be based on the final meter reading.

It's not really E.On's fault though is it? You underused for the first period, they dropped the payment and then you used more...........if it's that tight you need to take regular meter readings to ensure it's still on track. Or maintain your monthly payments at a higher level so that they always owe you a repayment and you won't be stuck with a bill you can't afford to pay.


2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]

Carpediem
Posting Freak
1,273
28-10-2018, 06:39 AM
#13
thats the thing we dont have a meter bud, so hard to keep track of

it is EON's fault because we get a letter on week saying its going down, then in the space of two weeks it goes up?

its just **** annoying, im not bothered about paying it cus its what we have used

the only thing we are using more atm is the heating (incidentally electric lol) so we knew it would go up, but not by that much

now were only heating the front room to help cut back

im just completely ticked off at the letters, their timing, and then the poor customer service on the phone

will be changing to Npower after 4 months (time its takes our debit to clear) as they are almost £100 a year cheaper, allowing for extra usage means it wont hit us so hard

[SIGPIC][/SIGPIC]
Lexus IS220d - Parrot Bluetooth kit, 1 idiot driver
Carpediem
28-10-2018, 06:39 AM #13

thats the thing we dont have a meter bud, so hard to keep track of

it is EON's fault because we get a letter on week saying its going down, then in the space of two weeks it goes up?

its just **** annoying, im not bothered about paying it cus its what we have used

the only thing we are using more atm is the heating (incidentally electric lol) so we knew it would go up, but not by that much

now were only heating the front room to help cut back

im just completely ticked off at the letters, their timing, and then the poor customer service on the phone

will be changing to Npower after 4 months (time its takes our debit to clear) as they are almost £100 a year cheaper, allowing for extra usage means it wont hit us so hard


[SIGPIC][/SIGPIC]
Lexus IS220d - Parrot Bluetooth kit, 1 idiot driver

parthiban
Posting Freak
4,925
28-10-2018, 06:47 AM
#14
You don't have a meter? How does that work then, how do they know exactly how much you've used?

That is annoying, and having swapped from E.On to Npower a couple of years ago I can agree that it is a move worth making Smile

2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
parthiban
28-10-2018, 06:47 AM #14

You don't have a meter? How does that work then, how do they know exactly how much you've used?

That is annoying, and having swapped from E.On to Npower a couple of years ago I can agree that it is a move worth making Smile


2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]

Carpediem
Posting Freak
1,273
28-10-2018, 06:51 AM
#15
not sure, presume they have a way of telling their end?!?

yeah cant wait lol, plus im using a cashback website and we will get £100 for moving over Smile

[SIGPIC][/SIGPIC]
Lexus IS220d - Parrot Bluetooth kit, 1 idiot driver
Carpediem
28-10-2018, 06:51 AM #15

not sure, presume they have a way of telling their end?!?

yeah cant wait lol, plus im using a cashback website and we will get £100 for moving over Smile


[SIGPIC][/SIGPIC]
Lexus IS220d - Parrot Bluetooth kit, 1 idiot driver

FirebirdPhil
Posting Freak
7,101
28-10-2018, 11:19 AM
#16
If there is no meter they have NOTHING to base their charges on therefore cannot charge you. You have a legal right to a meter, in fact they can't bill an address that doesn't have one.

I had a similar situation 6 years ago with a business premises, after an argument with the landlord, I did a heck of a lot of research about metering at the time. OK it was all about sub meter conflicts and readings - got messy TBH as he was trying to rip us off.

The company have to tell you the serial number of the meter they are saying is yours and its location, and if you dispute the serial number, they have to send someone out to confirm the case, if they are right you pay (£150 ish) if they are wrong you don't pay.

Every billable premises has a meter, in rented accommodation this can be a sub meter but it has to by law be metered.

"Life's goal is not to arrive safely at the grave in a well preserved body. But, rather to skid in sideways........
totally worn out and broken, shouting 'Holy ****, WHAT A RIDE!'"
FirebirdPhil
28-10-2018, 11:19 AM #16

If there is no meter they have NOTHING to base their charges on therefore cannot charge you. You have a legal right to a meter, in fact they can't bill an address that doesn't have one.

I had a similar situation 6 years ago with a business premises, after an argument with the landlord, I did a heck of a lot of research about metering at the time. OK it was all about sub meter conflicts and readings - got messy TBH as he was trying to rip us off.

The company have to tell you the serial number of the meter they are saying is yours and its location, and if you dispute the serial number, they have to send someone out to confirm the case, if they are right you pay (£150 ish) if they are wrong you don't pay.

Every billable premises has a meter, in rented accommodation this can be a sub meter but it has to by law be metered.


"Life's goal is not to arrive safely at the grave in a well preserved body. But, rather to skid in sideways........
totally worn out and broken, shouting 'Holy ****, WHAT A RIDE!'"

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